|
Administrative Services
Asset Management Services
Site Management Services
System Administration
Help Desk Services
IT Staff Support Services
Education Services
Classroom and Onsite Training
Entry through Advanced Levels
Custom Curriculum Development
Flexible Training Schedules
Hardware Services
Carry-in, Depot or Onsite Service
Preventative Maintenance
Diagnosis of Failing Systems
Failed Component Raplacement
Upgrades and Enhancement
Custom Configuration Services
System Burn-in and Test
Onsite Installation and Configuration
End of Life Cycle Management
Disposal/Reclaimation Services
|
Data Recovery Services
Virtually any Drive, OS or Media
Rapid Response Times
Internet Services
Turnkey Internet Solutions
Dialup Analog Access Accounts
Dialup ISDN Access Accounts
Dedicated ISDN Connections
Frame Relay Connections
Fractional/Full T1 Connections
Burstable/Variable T1 Connections
Email Services
Virtual Website Hosting
Dedicated Webserver Hosting
Website Design Services
Secure E-Commerce Services
Security Auditing and Analysis
Co-Location Facilities
System Setup and Configuration
Internet Mail Gateways/Servers
Domain Registration Services
Virtual Private Networks
Custom Secure Access Solutions
|
Network Services
Requirements/Needs Analysis
LAN/MAN/WAN Design
LAN/MAN/WAN Implementation
Security Consulting Services
Network Administration
Network Maintenance
Network and Site Mapping
Hardware and Software Support
Hardware and Software Upgrades
Communication Configuration
Remote Connectivity Configuration
Telecommuting Solutions
Netware/Intranetware Support
Windows NT/2000 Support
Linux/Unix/Xenix Support
Network/Facility Security Auditing
Cable Install/Terminate/Test
Software Services
Requirements Analysis
Configuration and Installation
Data Conversion and Migration
License Compliance Audits
|
|
Service Contracts and Service Level Agreements
We also offer Service Contracts covering virtually any combination of hardware and/or software services. Available for most major brands of microcomputers, workstations, servers and peripheral hardware and software WRK Computer Systems’ service contracts offer convenience and provide cost containment.
Additionally we offer Service Level Agreements (SLAs) that provide guaranteed levels of service availability and response times, custom tailored to your computing environment and needs. For example; we can offer a 3 tier plan to cover your corporate network, 2 hour response for network backbone and critical servers, 4 hour response for non critical servers and 8 business hour response for workstations and other non critical hardware issues. With our contract and SLA packages you only need to pay for the level of service you require for particular classes of hardware.
|
