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With the continual downsizing of IT departments and the challenges posed by recruiting, hiring, training and retaining IT personnel, while the constant diversification of computing environments it has become nearly impossible to maintain sufficient staff to provide efficient services to you users. WRK Computer Systems offers services designed to ease the burden on corporate IT departments by outsourcing a multitude of services to our staff. We have the capability to provide single services or manage the operations of your entire IT infrastructure. We offer staff experienced in all levels of technology services, from level 1 technicians and help desk personnel to system administrators, connectivity experts and network design specialists. Let us put our extensive experience to work for your company and cut your bottom line. Below are some of the services that we offer. for further information please contact us and speak with a member of our technical staff to discuss your needs.
- Asset Management Services - Product life cycles are constantly getting shorter resulting in faster technology product rollouts. This presents a logistics headache from both the technology and capabilities standpoint as well as creating accounting and expense concerns. We can manage your computing resources to help you better meet the needs of your staff while retaining reasonable control over expenses. From new product deployment to end of life cycle management we can ease your asset management burden.
- Site Management Services - From network mapping through planning facility upgrades, WRKCS can provide the services necessary to allow our clients to proactively plan for technology upgrades and maintenance as opposed to reacting to failures and scalability issues at the last minute.
- Help Desk Services - WRKCS can provide help desk services and service technician dispatch to customers thereby providing faster response and a wider range of services that are traditionally available within a corporate IT department All call handling can be outsourced to us and we will handle every facet from initial contact through call closure, all without the need to involve the customer’s administrative staff. WRKCS provides many options designed to meet your needs.
- IT Staff Support Services - WRKCS offers installation, custom configuration, administration, break/fix, maintenance and other services. We can augment an existing IT staff by providing personnel necessary to meet increased workload for specific projects, or during peak demand times. Our staff is trained and available to meet your needs at considerably less expanse than hiring and training a new employee to fill a temporary need.
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